AMERICAN HOMECARE EQUIPMENT, INC.

TERMS AND CONDITIONS OF USE

Effective Date: July8th, 2026

Welcome to the website of American Homecare Equipment, Inc.("American Homecare Equipment," "AHCE," "we,""our," or "us"). These Terms and Conditions("Terms") govern your access to and use of this website and, whereapplicable, your purchase or use of products and services provided by AmericanHomecare Equipment. By accessing this website or using our products orservices, you acknowledge that you have read, understood, and agree to be boundby these Terms. If you do not agree with these Terms, please do not use thiswebsite.

1. ABOUT AMERICAN HOMECARE EQUIPMENT

American Homecare Equipment, Inc. is a licensed andaccredited provider of Durable Medical Equipment (DME), respiratory equipment,sleep therapy equipment, mobility products, and related healthcare services. Weprovide equipment, education, delivery, setup, maintenance, and support inaccordance with applicable federal and state laws, payer requirements,accreditation standards, and physician orders.

2. WEBSITE INFORMATION

The information provided on this website is intended forgeneral educational and informational purposes only. It is not intended toreplace professional medical advice, diagnosis, or treatment. Nothing containedon this website establishes a physician-patient relationship or should beinterpreted as medical advice. Always consult your physician or qualifiedhealthcare provider regarding any medical condition or treatment.

3. MEDICAL EMERGENCIES

THIS WEBSITE IS NOT INTENDED FOR MEDICAL EMERGENCIES. IF YOUARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY OR GO TO THE NEARESTEMERGENCY DEPARTMENT. Do not rely on email, website forms, or other electroniccommunications for emergency medical assistance.

4. PRESCRIPTIONS AND MEDICAL NECESSITY

Many products supplied by American Homecare Equipmentrequire a valid prescription or written order from a licensed healthcareprovider. Equipment is furnished only when medically necessary and whensupported by the documentation required by applicable insurance plans,Medicare, Medicaid, or other payers. The existence of a prescription does notguarantee insurance coverage or payment.

5. INSURANCE VERIFICATION

As a courtesy, American Homecare Equipment may verifyinsurance benefits and obtain prior authorizations when required. Insuranceverification is not a guarantee of payment. Final coverage decisions remainsolely with the patient's insurance company or health plan. Patients remainresponsible for deductibles, copayments, coinsurance, non-covered items,upgrades, convenience items, and any other amounts determined to be thepatient's responsibility under their insurance plan or applicable law.

6. PAYMENT TERMS

Payment for self-pay items is due at the time of purchaseunless otherwise agreed in writing. American Homecare Equipment reserves theright to collect unpaid balances, suspend non-emergency services wherepermitted by law, or pursue any remedies available under applicable law forunpaid accounts.

7. EQUIPMENT RENTAL AND OWNERSHIP

Certain equipment is provided on a rental basis, while otherequipment is purchased outright. Rental equipment remains the property ofAmerican Homecare Equipment unless ownership transfers under the applicablepayer guidelines or a separate written agreement. Patients agree to use rentalequipment properly, maintain it in reasonable condition, and notify us promptlyof loss, theft, damage, or malfunction. Equipment may not be transferred,modified, sold, pledged, or loaned to another individual without our writtenauthorization.

8. DELIVERY, SETUP, TRAINING, AND SERVICE

American Homecare Equipment provides delivery, setup,patient education, and equipment instruction consistent with applicableregulations and accreditation standards. Patients are responsible for followingall manufacturer instructions, physician recommendations, and safetyguidelines. If equipment requires service or repair, patients should contactour office immediately and should not attempt repairs involving electrical,mechanical, or structural components.

9. PRODUCT AVAILABILITY

Product availability is subject to manufacturer inventory,supply chain conditions, regulatory requirements, and insurance approval.American Homecare Equipment reserves the right to substitute substantiallyequivalent products when medically appropriate and permitted by applicablepayer requirements.

10. RETURNS AND EXCHANGES

Due to health and infection-control regulations, certainproducts cannot be returned after they have been opened or used unless requiredby law or unless the product is defective. This includes CPAP masks, cushions,tubing, filters, humidifier chambers, and other single-patient-use items.Defective products will be evaluated and exchanged in accordance withmanufacturer warranties and applicable law. Rental equipment will be retrievedwhen the rental period ends, coverage terminates, or the equipment is no longermedically necessary.

11. PATIENT RESPONSIBILITIES

Patients agree to provide complete and accurate information,including insurance information, physician information, prescriptions, anddelivery information. Patients also agree to notify American Homecare Equipmentpromptly of changes to their address, telephone number, physician, insurancecoverage, or medical condition that may affect equipment or services, and touse equipment only as prescribed while maintaining it in a clean and safecondition.

12. WEBSITE USE

You agree to use this website only for lawful purposes. Youmay not interfere with the operation or security of the website, introducemalicious software, attempt unauthorized access, or misuse any portion of thewebsite. American Homecare Equipment reserves the right to restrict orterminate access to users who violate these Terms.

13. INTELLECTUAL PROPERTY

All content on this website, including text, graphics,photographs, logos, trademarks, videos, software, forms, educational materials,and other content, is the property of American Homecare Equipment or itslicensors and is protected by applicable intellectual property laws. No contentmay be copied, reproduced, distributed, modified, published, or otherwise usedwithout prior written permission.

14. LINKS TO THIRD-PARTY WEBSITES

This website may contain links to third-party websites foryour convenience, including manufacturers, healthcare organizations, insuranceresources, or independent online retailers such as Sleeplay.com. AmericanHomecare Equipment does not own, operate, or control these third-party websitesand is not responsible for their content, availability, products, services,privacy practices, or terms of use. Your use of third-party websites isgoverned solely by the policies of those websites.

15. PRIVACY

Your use of this website is also governed by our PrivacyPolicy, which is incorporated into these Terms by reference.

16. ELECTRONIC COMMUNICATIONS

By communicating with us electronically, you consent toreceive electronic communications regarding your account, orders, deliveries,services, and other operational matters as permitted by applicable law.

17. REMOTE PATIENT MONITORING

Certain equipment provided by American Homecare Equipment,including CPAP, BiPAP, non-invasive ventilation, home mechanical ventilation,oxygen equipment, and other connected medical devices, may electronicallytransmit equipment usage, compliance, performance, or diagnostic informationwhen supported by the manufacturer and authorized by applicable law or yourhealthcare provider. By accepting and using such equipment, you acknowledgethat equipment usage information may be transmitted to American HomecareEquipment, your prescribing physician, your insurance company or payer,equipment manufacturers, or other authorized healthcare providers for therapycompliance, equipment performance, reimbursement requirements, service support,patient follow-up, and regulatory compliance. Remote monitoring does notconstitute continuous medical monitoring or emergency medical supervision.Patients remain responsible for contacting their physician or emergency medicalservices whenever medically necessary.

18. ELECTRONIC, AUTOMATED, AND AICOMMUNICATIONS

American Homecare Equipment may communicate with patients,caregivers, referral sources, physicians, suppliers, or other authorizedindividuals through telephone calls, email, text messages (SMS), secure patientportals, automated messaging systems, artificial intelligence (AI)-assistedcommunication tools, virtual assistants, or similar technologies. Thesecommunications may relate to appointments, deliveries, equipment education,compliance reminders, supply replacement reminders, prescription renewals, billing,customer service, quality assurance, and training. Telephone calls may bemonitored or recorded where permitted by law. AI-assisted communications areintended to improve customer service efficiency and are not a substitute forprofessional medical judgment. Patients may request to speak with a liverepresentative whenever available. By providing your telephone number or emailaddress, you consent to receive these operational communications as permittedby applicable law. You may opt out of non-essential marketing communications;however, operational communications may continue where permitted or required bylaw.

19. DISCLAIMERS

This website is provided on an 'AS IS' and 'AS AVAILABLE'basis. While we strive to provide accurate information, American HomecareEquipment makes no guarantee that all website content will always be complete,current, or error-free. Product descriptions, pricing, insurance information,availability, and specifications may change without notice. Manufacturerwarranties, where applicable, remain the responsibility of the manufacturer.

20. LIMITATION OF LIABILITY

To the fullest extent permitted by law, American HomecareEquipment shall not be liable for indirect, incidental, consequential, special,or punitive damages arising from the use of this website. Nothing in theseTerms limits any liability that cannot legally be limited under applicable law.

21. FORCE MAJEURE

American Homecare Equipment shall not be responsible fordelays or failures resulting from events beyond its reasonable control,including natural disasters, hurricanes, pandemics, labor disruptions,transportation interruptions, governmental actions, supplier shortages, cyberincidents, or other unforeseen circumstances.

22. GOVERNING LAW

These Terms shall be governed by the laws of the State ofFlorida. Any legal action relating to these Terms shall be brought exclusivelyin the state or federal courts located in Broward County, Florida.

23. SEVERABILITY

If any provision of these Terms is determined to be invalidor unenforceable, the remaining provisions shall continue in full force andeffect.

24. CHANGES TO THESE TERMS

American Homecare Equipment may revise these Terms at anytime. The updated version will be posted on this website with a revisedEffective Date. Continued use of the website after changes become effectiveconstitutes acceptance of the revised Terms.

25. CONTACT INFORMATION

If you have questions regarding these Terms and Conditions,please contact American Homecare Equipment, Inc., 3200 North 29th Avenue,Hollywood, Florida 33020. Phone: (954) 772-5052. Fax: (954) 772-5288. Email:customerservice@ahcequip.com.

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