Supporting Your Care at Home, Every Step of the Way
American Homecare Equipment is a full-service durable medical equipment provider for Broward, Miami-Dade, and Palm Beach. Our team handles the insurance paperwork, delivers your equipment, sets it up in your home, and stays on call 24/7.
A full line of home medical equipment, from one team you can trust.
Whether you’re recovering from a hospital stay, managing a chronic condition, or aging in place at home, AHC delivers and services the equipment that helps you do it safely.
Get oxygen therapy, nebulizers, and ventilators tailored to you. Our team offers equipment and guidance for easier breathing.
Insurance Providers we support:
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Big enough to handle anything. Local enough to actually answer the phone.
35 years of in-home expertise
Founded in 1989, we deliver respiratory therapy and oxygen to South Florida homecare patients. After over 30 years, we still personally drive trucks, set up equipment, and answer calls.
24/7 technician support
Equipment doesn’t break on schedule. When issues occur at 11 p.m. on Sunday, a real technician answers and shows up.
Insurance, handled
Our intake specialists work with Medicare, Medicaid, and private insurers to verify benefits, secure authorizations, and explain coverage before delivery — preventing unexpected bills.
Accredited and clinically credentialed
AHC is accredited, with credentialed respiratory and clinical professionals. Your safety is reviewed to hospital standards.
35 years of South Florida families. Here are a few of them.
"My doctor prescribed a nebulizer for my COPD, and AHCEQUIP had one in my hands the next day. The tech walked me through cleaning the chamber, how often to replace the tubing, and when to refill my medication. I felt supported the whole way — not just sold a device."
"I care for my 82-year-old father, and the team at AHCEQUIP treats him with the dignity and patience I'd want from every provider. They never rush him. They explain things in a way he understands. Small moments like that matter more than people realize when you're caring for someone you love."
"I'd struggled with an uncomfortable mask for months before coming to AHCEQUIP. The technician spent over an hour helping me try different styles, checking the seal, and explaining why each one worked differently. I left with a mask I actually want to wear — and my sleep scores have been the best they've ever been."
"My first language is Spanish, and when I called about my CPAP setup, the team spoke Spanish fluently and made sure I understood every step. Feeling heard in your own language when you're managing a health condition — that makes all the difference."
"After my mother's hip surgery, we had 48 hours to set up a hospital bed before she came home. AHCEQUIP delivered and installed it the next morning — the technician walked us through the adjustments, explained the safety rails, and made sure everything was ready before he left. We couldn't have managed her recovery without them."
"My biggest fear starting CPAP therapy was the paperwork. AHCEQUIP walked me through my Medicare benefits, verified my coverage before I even committed, and made sure I understood exactly what I'd owe out-of-pocket. No surprises. That kind of transparency made a stressful process feel easy."
"The staff at American Homecare Equipment are very kind and helpful. The company set me up with a CPAP machine a few years ago and even delivered it to me at the library. Since then, we've ordered two wheelchairs. The service has been stellar. We look forward to being customers with this company for many years to come."
"I wanted to leave this review because I had a wonderful experience. There was a small mix-up with my order, so I called Ms. Jennifer Janke and she resolved everything right away — she didn't transfer me around; she took the situation and turned it around in minutes. I wish there were more people like her during these times. She is a great asset to the company. I've worked in the hospitality industry for 30 years, so I know customer service. I give her 10 stars. Thank you for making my day."
"Thank you for helping me replace the water tank on my AirCurve 10S. You saved my vacation!"
"The service was excellent from the start. They understood exactly what we needed, delivery was fast, the training on how to use the device was easy and clearly explained, and pickup was simple to schedule. I recommend this service all the way — they are trustworthy, reliable, and high quality."
"Last night my oxygen concentrator malfunctioned and needed to be replaced. Christian, the on-call technician, was at my house with new equipment within the hour. Great customer service — I would highly recommend them."
"My doctor sent the prescription on a Tuesday. AHCEQUIP called me to process everything that Friday and told me a technician would follow up within 4 business days. A tech called the following Tuesday and came out the same day to deliver my CPAP. Start to finish, only 4 days from prescription to delivery — even during the industry-wide CPAP recall and chip shortage."
How It Works
Getting your equipment shouldn’t feel like a second illness.
We’ve simplified the process so you can go from prescription to fully set up at home in just a few business days.
Tell us what you need
Send us your prescription, ask your doctor’s office to fax it over, or just give us a call. We’ll take it from there.
We verify your insurance
Our intake team confirms your Medicare, Medicaid, or private insurance benefits and walks you through any out-of-pocket costs before anything is delivered. No surprises.
Delivered and set up at home
A trained technician brings your equipment to your home, installs it, and walks you and your caregiver through how to use it safely.
Support, anytime
After setup, we’re still here. Resupplies, repairs, replacements, and 24/7 emergency tech support — one phone number, real people.
Already a patient?
Manage your orders and bills, online and on your time.
Our secure patient portal offers 24/7 access to billing, payment history, order status, and equipment records via phone, tablet, or laptop at your convenience.
Resources for Patients & Caregivers
Quick answers
Does my insurance cover the equipment?
In most cases, yes. We work directly with Medicare, Medicaid, and most major private insurers, and we verify your specific benefits — including any copay or deductible — before we deliver anything.
How quickly can I get my equipment?
Once we have your prescription and insurance approval, most equipment is delivered and set up within a few business days. Urgent and post-discharge cases are prioritized.
How do you ship and what does it cost?
We ship primarily via UPS and USPS within the contiguous United States.
- Free shipping on all orders over $50
- Ground shipping: $12 on orders under $50
- Ground shipping: $30 on mobility category items
Contact us for rates to Alaska, Hawaii, or outside the U.S.
What's your return policy?
We accept returns on unopened products within 30 days of the original ship date. A 15% processing fee is subtracted from the original cost, and shipping charges are non-refundable. Opened products cannot be returned.
To help you get it right the first time, we provide detailed product pages, mask sizing guides, and customer service support before you buy — please contact us with any question before your order ships.
For manufacturing defects, contact us and we'll issue an RMA number. We'll work directly with the manufacturer to repair or replace the item on your behalf.
A note about returning masks and CPAP machines
Mask sizes vary between models — even within the same manufacturer. Check with us before assuming your size carries over to a new mask.
Because of their personal nature, all machines (CPAP, APAP, BiPAP, and humidifiers) cannot be returned once the packaging has been opened, regardless of usage. Repair or replacement for in-warranty machines is handled by the manufacturer.
For out-of-warranty machines, repair may still be possible through the manufacturer. A diagnostic fee (which varies) is collected before the unit is submitted for assessment. We'll walk you through the process.
Do you speak Spanish?
Yes. Our patient services team is fully bilingual.
How quickly do you ship orders?
Orders placed before 5 PM EST Monday through Friday usually ship the next business day, provided your prescription is on file and the item is in stock. Most US deliveries arrive within 5–7 business days, and every order includes a tracking link by email.
What are your shipping costs?
Shipping within the contiguous US via UPS or USPS:
- Orders over $50: Free shipping
- Orders under $50: $12 flat ground shipping
- Mobility category: $30 ground shipping
Contact us for shipping rates to Hawaii, Alaska, or international destinations.
What is your return policy?
We accept returns on unopened products within 30 days of the original ship date. A 15% restocking fee is deducted from the refund; original shipping costs are non-refundable.
Items that cannot be returned
- Any opened product
- CPAP, APAP, BiPAP machines, or humidifiers once the parcel has been opened (even if never used)
- Personal medical equipment, for hygiene reasons
Defective merchandise
Contact us for troubleshooting first. If an RMA is needed, we'll coordinate warranty service with the manufacturer on your behalf. No refunds or replacements are issued until we receive and inspect the returned product.
Mask sizing note
Mask sizes vary across manufacturers and even across models by the same brand — a medium in one model isn't always a medium in another. Please check with us before ordering if you're unsure.
How do I request a return?
Contact our customer service team at customerservice@ahcequip.com or (954) 772-5052 with your order number and the item you'd like to return. We'll email you back with your return authorization and shipping instructions.